Thanks to our collaboration with Sermo, we can collate HCP engagement data from both offline and online stages of the customer journey, allowing you to create complete customer personas and informing a truly omnichannel experience for your HCP customers.
Your call centres, field force and website are a valuable source of HCP enquiry data. Our expertise in analysing information of this nature, as well as the needs of HCPs being expressed online, provides you with the valuable insights that allow you to identify new priorities and track the impact of medical information initiatives.
Our powerful online HCP profiling and listening technology enables you to map the digital influence of your KOLs, providing valuable insight into their online views, preferences, and behaviours and allowing you to identify key partnership opportunities.
Since the launch of CREATION Pinpoint® in 2013, we have been continually refining our methodologies for identifying and profiling the most relevant HCPs in any given therapy area, anywhere in the world. Through this unique tool, we can help you identify groups of online HCPs matching specific behaviours important to you or your brand.
Extensive Therapy Area Expertise
We are experts in understanding the health related conversations in many therapy areas
World’s Largest Healthcare Professional Database
CREATION Pinpoint®: the world’s most powerful online HCP conversation insights technology
Public And Private Data Networks
Discover the 360° view of your customers’ opinions
Tracking Healthcare Conversations Across The Globe
Health stakeholder insights in any market in the world