CREATION Pinpoint works on an algorithm that identifies potential HCPs based on who they are following, who is following them, the write-up in their profile, the language they are using plus a host of other metrics. We then have a team of expert data quality analysts who manually review these HCPs and, with some desk research, confirm if they are/aren’t HCPs. If they are HCPs, they go into our CREATION Pinpoint engine, which means that when we look at conversations happening on public social media about a particular topic, say diabetes, we filter it through CREATION Pinpoint so we end up only seeing conversation HCPs are having around this topic.
In terms of private networks we work with platforms like Sermo which verifies all its members to ensure they are doctors.