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Use our extensive expertise in using the online HCP community to learn about your customer behaviours and preferences relating to content relevant to you to ensure your customer engagement is timely, meaningful, and effective.
Identify HCPs’ needs and concerns about your product(s) or therapy area using insights generated from our unique online conversation listening tool, CREATION Pinpoint®, and use them to inform your content strategy and the development of engaging content that changes beliefs and behaviours.
By analysing HCP online conversations on a global scale, we can help you establish the language that your customers are using and respond to their information needs to help your content better resonate with the HCP community and be heard amid the social media noise.
HCP DOLs are driving health policy decisions, defining the views of their online peers, and may be shaping your brand well before your product launches. Leverage our extensive experience in building successful relationships to partner with DOLs to voice your message, which can be a more effective vehicle than the corporate voice alone and can shape the success of your content, setting its course for the decades that follow.
We can help you quickly learn about potentially dangerous fake news events relevant to your product or therapy area and plan an appropriate intervention or response. Every month, we track the HCP conversation relating to current and relevant health topics, helping you stay up-to-date.
Digital Opinion Leader Engagement
Create engagement plans to build relationships with your most influential customers
Launch Excellence
Plan your launch in a way that resonates with your customers and their digital behaviours.
Congress Strategy
Build education and engagement strategies for your key events
Omnichannel Marketing Strategy
Create a meaningful and consistent experience for your customers